There is such a group of people, they are always full of enthusiasm, with sweat and footprints, beliefs and original intentions, to practice their dreams and create value. In their ordinary positions, extraordinary and powerful forces burst forth.
In the Baolide family,"Honesty, Gratitude, Love, Loyalty, Responsibility, Responsibility" are their characteristics. "Towards Excellence, Detail-oriented" is their service philosophy as always. In society, they carry forward the positive energy of volunteering and caring for public welfare. In their work, they always put "Customer Satisfaction First" in the first place with the self-requirement of "Standardized Service, Globalized Standards". In the team, they are the best interpretation of "Common Efforts for Common Success", passing on the value pursuit of "Innovation, Breakthrough, Cooperation, Integrity, Efficiency" to everyone around them.
Thriving development is rooted in employees. Look for excellent role models around you, pay tribute to the upward force, and let beauty take root and sprout together.
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Excellent Baolide Employees by Your Side Stories
Shen Weineng
BLD-me Mercedes-Benz Shaoxing Experience Center
Sales Consultant
To exchange sincerity for sincerity is the "ultimate romance" of sales
Shen Weineng is a front-line salesperson at the BLD-me Mercedes-Benz Shaoxing Experience Center under the BLD Group. In his opinion, exchanging sincerity for sincerity is the "ultimate romance" of sales.
Since joining the BLD Group in 2016, Shen Weineng has always been down-to-earth and rooted in the front line, thinking about what customers want, worrying about what customers need, focusing on customer needs, and has been engaged in car sales for a long time. He always said that the role of sales may seem simple, but it is actually difficult. Pre-reception, vehicle introduction, new car test drive, customer maintenance, arranging car pickup, appointment decoration... These busy and orderly jobs have become his daily habit.
After years of precipitation, Shen Weineng has transformed into an old Baolide employee who has taught many apprentices in the team. In the process of growing up, he also gradually discovered that the sales process is actually a process of building trust from scratch with strangers in a short period of time. To truly build trust from the heart, it is far from enough to just do your job well. He summed up his experience as the word "service", and consistently adhered to the concept of "Customer Satisfaction First" of BLD Group, and made the service thorough, practical and perfect. With little details, long-term recognition is condensed.
In 2019, Mrs. Hu purchased a Mercedes-Benz car under the reception service of Shen Weineng and became the owner of Baolide. Under the comprehensive and meticulous pre-sale service and considerate after-sale care, when Mrs. Hu's husband also had a need to buy a car, he found Shen Weineng again. Although it was "destined" in the end, Shen Weineng's professionalism and customer-first service attitude in the communication session were highly recognized by Mrs. Hu and his husband.
After that, Shen Weineng maintained friendly contact with Mrs. Hu as always, and strictly demanded himself as an exclusive car consultant. In addition to answering questions for Mrs. Hu at any time, he also regularly shares vehicle usage knowledge, reminds car use precautions in time in extreme weather, sends blessings and greetings on festivals, and assists Mrs. Hu's other family members to buy their cars... Long-term comprehensive service and care has made Shen Weineng and Mrs. Hu's family friends without knowing it.
At the beginning of 2022, the second child of Mrs. Hu family was born, and there is also a plan to replace the new car again. After Shen Weineng learned about it, he immediately evaluated the actual car usage situation for them in an all-round way, analyzed Mrs. Hu's car selection concerns one by one, put forward pertinent and objective suggestions like a friend, and explained various subsidy policies in detail. Through meticulous professional experience and sincere service in detail, even Mrs. Hu's children are familiar with this amiable uncle.
Unexpectedly, when picking up the car this time, Mrs. Hu personally presented Shen Weineng with a pennant, and expressed her heartfelt thanks for many years with the praise of "Treat with heart and service first". This small pennant also deeply touched Shen Weineng, and the little bit of light finally converged into a warm and sincere friendship, which became the most beautiful connection between people.
In addition to the warm-hearted stories with Mrs. Hu's family, Shen Weineng has gradually accumulated many memorable and unforgettable moments, driven by the service concept of " Towards Excellence, Detail-oriented" over the years. He remembered the heartfelt thanks when Jiangxi customers could not pick up the car at the door, handle all matters remotely and assist in delivering the car to the customer; He remembers moving the car for a client on a rainy day, and when he was soaked, the client was moved; He also remembered the joy of arranging a rich meal early and getting a soft praise from the client because of the conversation after the meal...
"Sometimes inadvertent efforts may have a wonderful impact on others. This may be the romance of sales." Shen Weineng said.
Behind the attentive service is the belief that customers come first, as well as persistent self-improvement and continuous improvement of professional skills. Solidly complete various trainings and studies, actively participate in debates and other activities, and actively explore and study under the rapid update and iteration of products. Every effort is to make warm service more professional and professional service warmer.
Striving for the trickle, set sail for the ideal life. The temperature of Baolide is also the epitome of all kinds of cultivators. They all have a common distance called beauty. Those who fly to the moon are not afraid of the dark night, those who seek fragrance are not afraid of thorns, and those who embrace life will never lack a stage. We believe that every sincere investment and every shining contribution will be seen.