On December 1, BLD launched the first 7X24H full time service model in Hangzhou, breaking the limitations of traditional car repair services in terms of time, efficiency and location, and creating a new benchmark for services in the luxury car field. BLD Hangzhou experience centers have been opened to provide 7X24H uninterrupted car maintenance services including 24-hour door-to-door pick-up and delivery, night repair and online service, allowing Hangzhou luxury car owners to use and maintain their cars more time-saving, heart-saving and effort-saving.
The 7X24H full time auto service launched by BLD comprehensively covers 24-hour uninterrupted butler service such as maintenance and repair, roadside assistance, interactive fault consultation, online reservation, online butler, online showroom, online retail, etc., which fully meets the needs of car owners in terms of car use, car repair and maintenance, further breaking time and space limitations and helping users enjoy freer, more secure and faster car service.
Night maintenance, next day delivery, 24-hour service to break the traditional 4S store business hours limitations
In the current fast-paced work and life mode, many car owners are busy during the day, even the regular vehicle maintenance has become a "luxury". Focusing on the user's pain points, BLD broke the traditional business hours of 4S stores and launched a special nighttime centralized maintenance service.
By making an appointment in advance, car owners can call BLD to pick up and deliver their cars after work. In the evening, BLD service personnel will take the car back to the store for maintenance, and then return the car in the morning, which will not affect the owner's daily use of the car and at the same time, complete the car maintenance, greatly saving the owner's time.
Create a 24H "sleepless workshop" to improve the efficiency of vehicle maintenance at night
For car owners, the efficiency and quality of vehicle maintenance are of paramount importance. For this reason, BLD has made efforts to build a "sleepless workshop" to achieve 7X24H uninterrupted and high-speed operation of vehicle repair services, and at the same time, through optimizing the appointment mechanism, refining the repair process, building a digital system, strengthening the parts supply chain and developing a team of technicians, etc., to ensure smooth and efficient night operations, further improve repair efficiency and shorten the delivery cycle of repaired vehicles. Moreover, night technicians can also become the safety "bodyguard" of car owners at night, quickly responding to and solving sudden vehicle faults at any time of the night, making users more at ease, relieved and relieved.
24-hour one-to-one "cloud butler", allowing users to enjoy high-quality services without leaving home
Relying on BLD-me online service platform, BLD not only has 7X24H VR showroom and exclusive auto services such as new car reservation, maintenance and repair appointment, 5-second response rescue, etc., but also has 7X24H online elite butler, which provides one-to-one exclusive services for luxury car owners and realizes professional customization of personalized needs in global fashion boutique, high-end travel, overseas education, medical health, etc., so that users You can call BLD 7X24H national unified 400 customer service line if you have any questions.
As a retail company providing high-quality products and services to the world, BLD will continue to innovate and breakthrough in more industrial sectors to create different dimensions of 24H retail services and experience scenarios, which will meet the increasing demand of users and build a better life, while contributing to the development of the night-time economy of "the glittering paradise of Hangzhou". The 24H retail service and experience scene will meet the increasing demand of users and build a better life.
National unified service line: 400 1818 889