"It's really much more convenient, any problems can be solved at any time, going to 4S store to repair the car is as convenient as visiting a convenience store". Mr. Chen, who lives in Hangzhou, has been unable to find time to maintain his car because he is too busy during the day, and the 24-hour full time car service recently launched by BLD has solved this worry of his.
Recently, BLD launched the first 7X24-hour auto service in China, providing all customers with a full range of services such as door-to-door pickup and delivery, maintenance and repair, roadside assistance, paint spraying and customer service butler at any time of the day. Customers who are busy during the day or have sudden emergencies can also enjoy time-saving and heart-saving car maintenance and car services anytime and anywhere.
For this reason, BLD has established a 24-hour sleepless workshop with professional technicians and standardized and standardized processes to ensure that we can provide customers with high-quality services 24 hours a day.
BLD has a 24-hour on-call advisor to provide all customers with attentive and detailed car consultation and maintenance and repair services. According to Jiang Zijing, the customers who arrive at night are mostly busy during the day or have temporary emergencies, so they must first understand and soothe the anxious emotions of each customer. After customers arrive at the store, they will fully communicate the specific needs of the customer's vehicle maintenance or repair, provide professional technical advice, and then transfer the vehicle to the workshop to carry out operations.
Upon receiving a customer's vehicle, a team of professional technicians will be the first to launch an accurate symptomatic test for the fault, and quickly lock and repair the treatment through professional technology. "The situation may be more complicated at night, so we must keep the operating environment and mechanical instruments in the best condition at all times in order to deal with the work orders that come at any time with ease." Shuaifeng Yu said. Yu Shuaifeng is a senior technician at BLD with 18 years of experience in servicing the Mercedes-Benz brand and has long been a certified CDT diagnostic technician at the highest level in the Mercedes-Benz technical field.
For customers who can't come to the store, BLD will also provide after-sales knowledge explanation consultation, workshop site direct and live exclusive surprise benefits in the 24-hour non-stop live broadcast. 24-hour non-stop vehicle maintenance not only makes the service unrestricted by time, but also crosses the limitation of space distance.
