There is such a group of people, they are always full of enthusiasm, with sweat and footprints, beliefs and original intentions, to practice their dreams and create value. In their ordinary positions, extraordinary and powerful forces burst forth.
In the BLD family, "Honesty, Gratitude, Love, Loyalty, Responsibility, Responsibility" are their characteristics. "Towards Excellence, Detail-oriented" is their service philosophy as always. In society, they carry forward the positive energy of volunteering and caring for public welfare. In their work, they always put "Products and Services Focus on Customer Needs" in the first place with the self-requirement of "Standardized Service, Globalized Standards". In the team, they are the best interpretation of "Common Efforts for Common Success", passing on the value pursuit of "innovation, Breakthrough, Cooperation, Integrity, Efficiency" to everyone around them.
Thriving development is rooted in employees. Look for excellent role models around you, pay tribute to the upward force, and let beauty take root and sprout together.
Excellent BLD Employees by Your Side Stories
Zhan Jinyu
BLD Senior Certified Technician - Rolls-Royce Global Chief Technician Certification(Only 20 in China)
BLD Rolls-Royce Changsha Experience Center-Mechanic
Professional focus and seriousness, details determine success or failure
Zhan Jinyu, who has 21 years of experience in the automotive industry, comes from Kunming, but what he smelled the most since he was a child was not the scent of flowers, but the smell of motor oil. His family manages an automotive repair store, playing with wrenches and screwdrivers growing up, Zhan Jinyu has a natural interest in machinery and automobiles since he was a child, and he majored in mechanical automation in college and entered the automotive industry after graduation.
In 2013, the only official Rolls-Royce authorized store in Hunan - BLD Rolls-Royce Changsha Experience Center was opened. "To maintain the best cars in the world", this great temptation awakened the passion within Zhan Jinyu, and he has been working for 10 years. Recognized as the world's top car, Rolls-Royce manufacturing process and technology content are also top of the line, and the technical requirements for after-sales are also among the best. Each detail must be perfect, each screw has a specified torque to tighten, if the requirement is 50 Nm torque to tighten the screw, it can never use 51 Nm.
To all customers vehicle situation is well known, with precision craftsmanship to provide quality service, even if the customer is far away in Qinghai, as long as a phone call, Zhan Jinyu will be able to immediately book a plane ticket, a few hours later with tools appear in front of the owner. Once near the end of the year, it is the owner's urgent need to use the time period, the result of the vehicle accident. In order to let the owner feel at ease in the New Year, Zhan Jinyu busy to three o'clock in the morning, ahead of the car repaired, gave the owner a surprise. And he himself in the recliner after three or four hours of sleep, the morning and flew to Qinghai ......
Every year, Zhan Jinyu needs to take part in all kinds of training and assessment organized by Rolls-Royce. Although there are corresponding repair and maintenance manuals for each series of models, Zhan Jinyu also found that there are some problems with some of the guidance methods in practice. For example, if the steps of removing the decorative strip on the door were copied from the manual, it would not only take a long time, but also easily cause damage to the surrounding materials. So, Zhan Jinyu carefully analyzed the internal structure of the parts, creative use of new disassembly methods, safe and time-saving. This method was later adopted by the Rolls-Royce manufacturer and applied in the new operation manual. In addition, Zhan Jinyu often independently "develops" some maintenance tools to improve work efficiency.
In 2019, Zhan Jinyu successfully passed the tough obstacles set by the chief engineer of Rolls-Royce headquarters, overcame many technical difficulties, and obtained the highest certification honor coveted by Rolls-Royce technicians--Rolls-Royce Global Chief Technician Certification, which is currently only available to 20 people nationwide.
Yu Fengfeng
BLD Senior Certified Technician - Mercedes-Benz CDT Diagnostic Technician (TOP)
BLD Mercedes-Benz Keqiao Experience Center - Technical Manager
You never stop learning
Yu Fengfeng joined BLD Mercedes-Benz Keqiao Experience Center in 2011, and has 12 years of professional service experience in Mercedes-Benz brand. He has been in the industry for 15 years, starting from the grass-roots technician to learn and practice, to become a CDT diagnostic technician through Mercedes-Benz technology certification at the highest level, and then to the after-sales trainer certification, step by step, has become a professional knowledge of the professional knowledge of the professional level of superb "technical masters".
No matter how difficult a vehicle problem is, in Yu Fengfeng's eyes, it is a trial of skill. Without fear, he never follows the rules and regulations, he always thinks hard, considers thoroughly, and looks for breakthroughs with his rich technical experience to give the most suitable solutions.
Yu Fengfeng was particularly impressed by the handling of a rattling vehicle. The customer's vehicle was rattling above the driver's side, and after other dealers gave the option of removing the roof and checking it again, the customer found BLD. Fully considering the customer's concerns and requirements for dismantling, Yu Fengfeng tried to find a new method, without removing all the roof components under the premise of extending to the roof cavity through homemade tools to eliminate the stress of the welded joints; during the process, Yu Fengfeng adjusted the technical program for the actual situation of the vehicle, repeated precision measurements, strengthened the compression support, and successfully solved the seemingly impossible problem to win the customer's satisfaction.
Repairing cars is never step by step, from the customer's point of view, specific problems and specific analysis, Yu Fengfeng with the spirit of research and exploration, constantly looking for the optimal solution. Keep analyzing, summarizing and summarizing, Yu Fengfeng will deal with complex problems precipitated into cases, sharing and discussing with teammates in after-sales training, learning and growing together, so that the overall strength of after-sales continue to refine and improve.
Focusing on high-quality products and services for 20 years, relying on the aggregation of professional talents and the precipitation of technology, BLD continues to create one-stop worry-free after-sales experience for its customers, and at the same time, it also continues to cultivate the technical learning soil for the frontline personnel and nurture the outstanding technicians. Yu Fengfeng and Zhan Jinyu, who are good at thinking and researching without sticking to the routine, are one of the many outstanding senior certified technicians of BLD, showing us the endless charm behind the technological innovation.
Striving for the trickle, set sail for the ideal life.The temperature of BLD is also the epitome of all kinds of cultivators. They all have a common distance called beauty.Those who fly to the moon are not afraid of the dark night, those who seek fragrance are not afraid of thorns, and those who embrace life will never lack a stage. We believe that every sincere investment and every shining contribution will be seen.
Solicitation: BLD Human Resource Center
Source: Manqiang Yan, BLD Rolls-Royce Changsha Experience Center
Yingying Fu,BLD Mercedes-Benz Keqiao Experience Center
Editor: BLD Brand Culture Department
